As part of your service you'll receive a bucket each week in accordance to our zone map. This bucket will be cleaned when it's delivered to you, and we'll take your full bucket back with us! Additionally we'll drop off any food items you've ordered at that time. We do ask that you're home to receive frozen food items, and we will knock on your door when we drop them off! We also use a smart tracking system that will notify you via email and text regarding all deliveries!